Increased effectiveness and security with Estivin Logistique Services with Trimble’s on-board computer
The transport of fresh products has to meet a high level of reliability and strict performance requirements. Estivin Logistique Services has been using the on-board computer solution of Trimble Transport & Logistics for improved communication with its drivers and to gain productivity, since summer 2013.
The CarCube solution
"The reliability of the information between operators and drivers; compliance with the regulations and security; and improving our productivity were the decisive elements."
Trimble’s successful equation
“A complete fiasco!” Bernard Estivin, CEO of Estivin Logistique Services (E.L.S.) of Tours, keeps a painful report on on-board computers. Suspicious after two disappointing experiences, he spent 10 years looking for a solution that would really meet his needs, servicing large-scale distribution platforms and agrifood industries. “To make sure a computer system is going to work the teams must first get familiar with it. Otherwise one will run into a wall, the business owner analyses with the benefit of hindsight. Up to now, on-board computers were either badly operated by the drivers or they did not work properly; they actually could not cope with the problems my profession was facing and I had a lot of trouble finding the right tool. But I finally managed to resolve it with the solution of Trimble Transport & Logistics, with which 35 of my trucks have now been equipped since July 2013.”
Bernard Estivin took the time to build his project and be properly assisted. With the help of Maxence Vandermulen, business director, and an information technology project manager he issued a tender with 5 French and European service providers. “Each of them presented their offer in the presence of drivers and operators, after which two solutions were retained in spring. They were tested for several weeks on two vehicles, Bernard Estivin explains. We assessed the capacity of the regional Trimble team to manage the project, both at a technical and a commercial level.”
Reliability, security, productivity
"The result: we extensively considered and discussed the choice of the supplier. We reached our decision on the basis of three objectives: the reliability of the information between operators and drivers; compliance with the regulations and security; and improving our productivity”, Mr Estivin underlines.
The first point — real time information — consists of monitoring the daily trips. “In just one single day Trimble built an interface between its solution and our transport software — the TMS Sigem used for the trade of fresh products (the second ELS business)”, director Maxence Vandermulen is pleased to tell.
A successful integration, which according to Fabien Dusserre, director France of Trimble T&L, can be explained in two ways: “On the one hand, our product is designed to be open, while on the other we already had experience with dozens of this type of interfaces, with very specific TMS.”
“We very quickly started using electronic road maps in the vehicles", Maxence Vandermulen continues. "Both the drivers and the operators wanted an automatic system for transmitting addresses and delivery confirmations. Today, everyone has approved of the change. They gain a lot of time.” And what about the requirements of collecting fresh products in the rural areas of the large western region, on roads that are not mapped, where the GPS is indispensable but navigation always remains a human effort? “Within six hours after collecting, the goods must be delivered in Rungis or Lyon. As we are responsible for living products we have no right to make any mistakes. If we are late, the sale is cancelled and we will have to pay for the palette. That is why we need to make operations more reliable using computers. Our profitability depends on our capacity to inform and anticipate.”
For the performance indicators demanded by the large brands for monitoring driving hours and fuel consumption there is a permanent link between the CarCube on-board computer and the company’s computer system. “In terms of productivity, Trimble’s solution will allow us to control consumption per vehicle and per individual", Bernard Estivin continues. "We have 80 drivers driving 35 trucks in 24h/24 shifts. The drivers hope for the implementation of a driver challenge, maybe with associated incentives per team. For this, however, we first need to be able to retrieve reliable information. At the same time, our next objective is to make people aware of and help them drive in an ecologically responsible way.”
For a proper use of the numerous CarCube functionalities and especially the driving profiles there is a specific self-training for Trimble’s on-board computer, so there’s no question of putting the cart before the horse! Phase by phase, Bernard Estivin counts on the consultation and appropriation of new technologies by his team.
The transport and logistics of fresh products exclusively under controlled temperatures (positive and negative).
CarCube on-board computer